Fusion Tools

HSIA - High Speed Internet Access

Purpose
Hands-On, In-Room HSIA products training
Topic
HSIA Products:
  • CMS (Content Management System)
  • HSP (Hotel Service Portal)
  • HSCP (HSIA Standard Configurable Portal)
  • Dashboard
  • Extranet
  • CMT (Conference Management Tool)
Audience
Deployment Engineers, Project Managers, Service Managers
ObjectiveRecognize and describe HSIA products
Be able to deploy, configure and operate  HSIA products
Successfully troubleshoot HSIA products

CMS Configuration - HSP

Purpose
 CMS
Topic
 HSIA related Tools
Audience
 Internal employees and external partners that do installation, deployment or support on HSCP, HSP (HSIA) and IPTV
Objective
  • Be able to configure CMS, HSP and HSCP options;
  • Successfully customize the CMS;
  • Publish the CMS contents in HSP and TV;
  • Update the CMS content and visualize the updates;
Duration:Video duration around 1,5h
Creation/update:Nov 2018

Extranet Tool - How to use

Purpose
 Extranet
Topic
 HSIA related Tools
Audience
 Hotelier or Hotel staff and all that want to learn how to use full features of Extranet
Objective
  • Manage internet Voucher's;
  • Manage internal users and user profiles;
  • Manage devices and special access requests
  • Understand IPTV related functionalities
  • Manage internet product to use in the hotel
Duration:Video duration around 1h
Creation/update:Jun 2019

CMT-Conference Management Tool

Purpose
 CMT - Conference Management Tool
Topic
 HSIA related Tools
Audience
 Hotelier or Hotel staff and all that want to learn how to schedule conferences using CMT
Objective
  • Be able to book conferences;
  • Custom conference regarding:
    • Look & Feel
    • Technical specifications
  • Manage the conference appointments
Duration:Video duration around 1,5h
Creation/update:Apr 2019